In another month or so, I might experiment by making a backup and then forcing a clean Win 10 install in the hope that this may work but I suspect this would leave me having to recover from my backup.įinally, I've seen some suggestion that it's possible to remove the Conexant drivers and revert to Microsoft defaults but I haven't been successful in attempting this. I've tried forcing Conexant drivers that look similar that HP have provided as updates for other laptops with Conexant audio but on my 2017 HP Envy x360 15-aq101na that just results in no audio output This issue was last updated some time in August so it has been left unfixed for 5 months and untouched for 2 months. I have run the audio troubleshooter, but it says 'Troubleshooting couldn't identify the problem. If you are affected by a blocked update due to driver incompatibility Microsoft say you should not attempt a manual/forced update via the media creation tool and as stated here the reason for that is the risk of blue-screen crashes A Conexant audio device could not be found. The recommended workaround is to download a driver update from your OEM but neither HP nor Conexant have issued an update for my PCĢ. Definition Audio device Not plugged in (and plugging headphones. I've been following this since May and the Microsoft instructions seem pretty clear:ġ. If you have not found a solution let me know and I will update you if I find something.
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